Choose a country or region to view specific content for your location :
Scan to join us on wechat
TAG HEUER CONNECTED USER GUIDE
In this section, you will find all the information you need to connect your watch with your smartphone (iOS or Android™).
Pairing your watch with your phone is an essential step. It connects your TAG Heuer Connected watch and your smartphone, allowing you to enjoy all the Connected features such as notifications, the agenda, messages and call management, as well as sports sessions and wellness monitoring.
Long press the crown to turn on your TAG Heuer. Allow a moment and when the watch is ready, touch the screen to begin.
Swipe up on the dial to cycle through the languages, and tap the language of your choice to select it.
If you accidentally picked the wrong language swipe right to get back.
A message will appear on your screen prompting you to download the TAG Heuer Connected app on your mobile phone. Swipe up to read your watch name.
Open the TAG Heuer Connected app on your smartphone.
If you have an Android device, you will see a connection popup. Click on it to start the pairing process.
If you don’t see the connection popup on Android or you have an iPhone, go to the Settings tab in your app and tap “Pair a new watch".
Expand the text and take a few seconds to read Google's Terms of Service. Once you are done, tap the ‘Agree’ button.
Pairing connects your watch and your smartphone. For this step, Bluetooth connection must be enabled. If it is not, the TAG Heuer Connected app will help you to activate Bluetooth.
Tap the name displayed on the watch in the pairing list (several wearables may appear in this list, make sure to tap the right watch name).
After a short time, a six-digit code is displayed on your phone and on your watch. Make sure the two codes are identical and confirm the pairing request.
The pairing process will start. Wait a few more seconds for TAG Heuer Connected to collect your watch information.
To take full advantage of your TAG Heuer Connected features, you must connect at least one of your Google accounts to your watch. This will allow you to manage notifications, updates and more.
Follow the process to enter your Google account credentials and confirm.
Flip the switch to the right. Tap ‘Next’ and wait for a few seconds. When asked to, tap the 'Copy' button to continue and verify your identity. Once syncing is complete, ‘Accounts copied’ will be displayed on the dial.
Wi-Fi will be used to configure automatic updates. iOS also uses it to connect to the Google Play Store. Tap 'Connect' to enables Wi-Fi on your watch.
To allow your watch to manage calls and messages, you must enable access to notifications, contacts, and location services on your phone. Permissions can be changed at any time in the TAG Heuer Connected app.
Updates automatically begin downloading on your TAG Heuer Connected watch when pairing is complete. For the last updates to install, it is recommended to put your watch on its charger.
If your battery was too low when the update launched, it may have been paused. To restart it, put your watch on the charger and swipe up from the bottom to open notifications. Tap the notification and let your watch do the rest.
To get the latest updates for your TAG Heuer Connected watch, enable Wi-Fi and leave your watch on its charger during the night.
After your watch is connected to your smartphone, a tutorial will be displayed. Take some time to go through it. At, the end you will be able to start using your TAG Heuer Connected watch.
If any question persists contact the Support Team. We will be pleased to help.
Languages
Pairing
Notifications